Information clause

Who We Are

This privacy notice explains how G.K.industries Ltd., doing business in North America under Castrol Filters North America (hereinafter referred to as “we”, “us”, or “our”), collects, uses, and discloses your personal information in accordance with applicable privacy laws in the United States and Canada, including but not limited to the California Consumer Privacy Act (CCPA/CPRA) and the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information directly from you when you:

Contact us via email, contact forms, or telephone;
Request product information or services;
Subscribe to our newsletters or marketing communications.

The personal information we may collect includes:

Name
Contact details (email address, phone number, mailing address)
Company or business information
Any other information you voluntarily provide to us

Purpose of Data Collection

We collect and use your personal information for the following purposes:

To respond to your inquiries and provide customer support;
To process orders and deliver products;
To conduct marketing and promotional activities (only with your consent, where required by law);
To protect our legal rights, including for dispute resolution, security, and fraud prevention.

Legal Basis

We process your personal information:

With your consent;
To perform contractual obligations;
To comply with legal obligations;
Based on our legitimate business interests, where permitted by law.

Data Sharing and Disclosure

We may share your personal information with:

Our authorized employees and contractors;
Service providers who perform functions on our behalf (e.g., IT services, marketing, logistics, legal advisors);
Legal authorities when required by applicable law.

We do not sell or rent your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.

Your Rights

Depending on your jurisdiction, you may have the following rights:

To access, correct, or delete your personal information;
To withdraw your consent at any time (where processing is based on consent);
To request data portability;
To limit or object to certain processing activities;
To file a complaint with the appropriate privacy authority.

Data Transfers

Your personal information may be stored and processed in Canada, the United States, or other jurisdictions where we or our service providers operate. We take reasonable steps to ensure that your personal information is protected.